Terms and Conditions

Last updated: October 2026

cryptoholder.io (“we,” “us,” or “our”) provides automated crypto tax reporting tools via https://cryptoholder.io (the “Service”).

By accessing or purchasing from our Service, you agree to these Terms. If you do not agree, do not use the Service.

1. Important Disclaimers

WE DO NOT PROVIDE FINANCIAL, TAX, OR LEGAL ADVICE.

  • Reports are automated summaries based on data you upload and publicly available tax rules.
  • They are not official tax advice, or financial recommendations.
  • You are solely responsible for:
  • Verifying accuracy of your transaction data
  • Ensuring compliance with tax laws in your jurisdiction
  • Consulting a qualified tax professional before filing
  • We are not liable for tax penalties, audits, or losses due to use of our reports.
  • You are responsible for reviewing your report before filing.

2. Global Use & Eligibility

  • The Service is available worldwide.
  • You must be 18 years or older (or the age of majority in your country).
  • You are responsible for complying with local laws, including tax reporting and data privacy.

3. Purchases & Payments

  • Prices are displayed in USD or AUD by default.
  • International customers may see prices in USD, EUR, GBP, or local currency via automatic conversion (rates updated daily).
  • Payments are processed securely via Stripe / PayPal.
  • You will be charged in AUD or USD unless otherwise converted at checkout.
  • Purchases are delivered via email or dashboard after payment.

4. Refund Policy

No refunds for purchased services

Refunds may be considered and issued only if:

  • A technical error prevented delivery.
  • Duplicate charges
  • You contact us at [email protected]

Refunds are processed to the original payment method.

5. Accuracy & Liability

  • Reports are generated using your transactional data uploaded via API and general tax logic.
  • We do not verify your transaction history, cost base, or classification (e.g., personal vs. business use).
  • We are not responsible for:
  • Errors in your input
  • Changes in tax laws
  • Rejection by tax authorities (ATO, IRS, HMRC, etc.)
  • Maximum liability: Limited to the amount you paid for the report.

6. Intellectual Property

  • Website content are owned by cryptoholder.io.
  • You may not resell, redistribute, or reverse-engineer services provided here.

7. Account & Data

  • You are responsible for your account security.

8. Termination

We may suspend or terminate access if you:

  • Provide false data
  • Use the Service illegally
  • Violate these Terms
  • Engage in criminal behaviour

9. Governing Law & Dispute Resolution

  • These Terms are governed by the laws of New South Wales, Australia.
  • Australian customers: Protected under Australian Consumer Law.
  • International customers: Disputes resolved in NSW courts or via online dispute resolution where applicable.

10. Changes to Terms

We may update these Terms. Changes are posted here with an updated date. Continued use = acceptance.

11. Contact Us

cryptoholder.io
Email: [email protected]
ABN: 36 902 501 279
Location: Australia

© 2026 cryptoholder.io – All rights reserved.